Wednesday, September 26, 2012

Dear Cake Poker

Hello Kat, 
Thank you for your email. 
Due to the current delays we are experiencing with cashouts, I'm afraid we cannot confirm a timeframe as we could not guarantee a timeframe and we do not wish to mislead you. We are hoping you won't be waiting much longer and we will email you as soon as the funds have been sent. I'm very sorry for the inconvenience caused.
Please let us know if we can be of further assistance

Kind Regards,

Murray
CakePoker Support

 


Dear CakePoker Support:


Concerning your previous e-mail and the continued "pending" status of my withdrawal... I appreciate your desire "not to mislead" me, but given the ridiculous amount of time this withdrawal is taking to process I'd prefer you to give me a timeframe even if it is a complete guess. If this turns out to mislead me at least I will have a fleeting period of hope that I might actually see these funds, whereas the current situation offers no hope whatsoever.

Thanks ~ Kat

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